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InfoTrac Exercises
Chapter 15 Productivity through Management
1. Switching on quality control
Byline:Richard Read
Full Text: COPYRIGHT 2007 The Oregonian
ORian (Portland, OR), Dec 16, 2007 pNA
Record: CJ172540018
Abstract: This article chronicles the life
of a female quality control engineer in China who is responsible for toy
safety. In an era of numerous recalls of products from China, quality
control measures are a topic of concern in products originating from emerging
markets.
- Why is Shang the best person to be monitoring quality of Lamb products
made in China?
- If you were Larry Lamb, how would you go about finding and hiring
someone like Sherry Shang?
- How much travel is involved in Shang’s job? Why is actually
traveling to each production facility important?
2. New techniques could avert crashes.(This week)(Brief
article)
Byline: simulators
Full Text: COPYRIGHT 2007 Reed Business Information Ltd.
Flight International, Dec 4, 2007 i236 pNA
Record: A172063982
Abstract: This article provides a brief overview
of a new fault-tolerant technology for commercial airliners which is used
to develop new flight-control techniques that could allow aircraft to
be flown despite damage-induced limitations to performance.
- In an era of excellence in airline safely and maintenance, why is
the development of “fault-tolerant technology” important?
- In the future, do you think that the total number of commercial airliners
will increase or decrease? What are the implications for safety?
- Reassessing quality involves learning from mistakes or failures.
How do you learn from your failures? Is there more that you could learn
so as not to replicate the failure? What advice would you give to a
future student of this course?
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