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Nelson Educaton Ltd > Higher Education > Understanding Management, First Canadian Edition > Student Resources > InfoTrac Exercises > Chapter 8

InfoTrac Exercises

Chapter 8 Innovation and Change

1. Sir Isaac Newton and change management.

August J. Aquila
Full Text: COPYRIGHT 2007 SourceMedia, Inc.
Accounting Today, Oct 22, 2007 v21 i19 p26
Record: A170122661

Abstract: Newton’s three laws of physics are used as a metaphor for the elements of resistance to organizational change. The author uses the example of a public accounting firm to demonstrate that resistance to change exists everywhere and that there are strategies for overcoming people’s natural resistance to change.

  1. Do you enjoy changing the way you have done things for a long time? If your manager was asking you to change the way you did one aspect of your job, how could that manager make the change easier for you?
  2. From the article, who in the organization applies the “force” to the people who are not changing? In what ways can this be done constructively?
  3. Describe different ways to communicate with employees during a change process?

2. Culture Guides Company During Economic Slowdown. (Business Watch). (W. L. Gore and Associates)(Brief Article)

William E. Delaney.
Full Text: COPYRIGHT 2002 Cahners Business Information
Electronic Packaging & Production, Jan 2002 v42 i1 p22(1)
Record: A82012010

Abstract: The convergence of technologies into hand-held devices has seen RIM’s blackberry now being able to support Facebook software. RIM is encouraging the use of its products for personal, rather than strictly business, use. No implications of this are discussed.

  1. Is technological convergence (all technologies in one device) a good thing or a bad thing? How about during an employee’s “time off” or on weekends?
  2. Would you be comfortable interacting with your boss on Facebook? Do you think that there should be a separation of personal and work communications?
  3. What measures could be put into place to ensure that both employees and employers communicated in a way that reflected each other’s needs?

 

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