InfoTrac Exercises

Chapter 9 Human Resource Management and Diversity

1. I.T training International standard aimed at improving quality of e-learning. (International Organization for Standardization)(Brief Article)

Tash Shifrin
Full Text: COPYRIGHT 2006 Reed Business Information Ltd.
Computer Weekly, March 7, 2006 p76
Record: A142880529

Abstract: E-learning is becoming a more popular instruction method in the modern workplace but, as of yet, no standard exists for the quality associated with this type of instruction. ISO/IEC 19796-1 is an attempt to harmonise the various standards and quality measures that are drawn up to cover e-learning in different parts of the world.

1. Have you ever taken an e-learning course? What was your learning experience like? Please contrast this with an in-classroom learning experience.
2. Please list some advantages and disadvantages of e-learning.
3. What technologies will enhance the e-learning experience? What future technologies do you believe will enhance e-learning?

2. Canada's New Government Invests Over $1.5 Million to Promote Diversity in the Workplace.

Full Text: COPYRIGHT 2007 Canadian Corporate News. News Provided by Comtex.
Canadian Corporate News, April 4, 2007 pNA
Record: A161616855

Abstract: The topics of fairness, inclusion and equity in the workplace affect all employers in Canada. This article describes a Federal Government initiative to promote a cultural diagnosis and a study of best practices, the development of a skills profile to help manage equity and diversity, and the placement of workers in strategic positions to evaluate the effectiveness of the skills profile. The innovative tools developed will be shared with businesses and organizations across Canada.

1. What key legislation in Canada affects how employers approach diversity?
2. How could an organization learn from the tools described in the article? What would the benefit to the organization be?
3. . Map out a brief implementation plan for a medium-sized business that wants to improve its policies, rules and procedures concerning fairness, inclusion and equity in the workplace.