Name: 
 

Chapter 4 Managerial Ethics and Corporate Social Responsibility



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

According to your text, protecting the freedom of speech of a “whistle-blower,” by shielding him or her from retaliation by co-workers and supervisors, would be a decision consistent with the _____ approach.
a.
justice
b.
utilitarian
c.
moral rights
d.
individualism
e.
distributive
 

 2. 

Victoria's Secret launched a national advertising campaign despite a vocal protest by the environmental group Forest Ethics that claims the retailer is destroying forests because it mails approximately one million catalogues daily.  The retailer ignored the protest.  According to the shades of green model, Victoria's Secret's level of commitment to environmental responsibility is most likely:
a.
the stakeholder approach
b.
the market approach
c.
the legal approach
d.
the activist approach
e.
the financial approach
 

 3. 

A decade ago, Mel Young successfully launched The Big Issue in Scotland, a streetpaper for the homeless.  The Big Issue sells 40,000 copies in Scotland every week.  The homeless are self-employed as The Big Issue salespeople.  The company is managed in a business way with a social conscience.  Having abandoned his own career and devoted himself to helping street people, Young operates at the _____ level of personal moral development.
a.
postconventional
b.
conventional
c.
preconventional
d.
normative
e.
unconventional
 

 4. 

Victoria's Secret launched its Angels Across America Tour despite a protest by the environmental group Forest Ethics that claims the retailer is destroying forests because it mails approximately one million catalogues daily.  Forest Ethics is an example of a _____ for Victoria Secret.
a.
stakeholder
b.
shareholder
c.
gatekeeper
d.
contingent
e.
boundary spanner
 

 5. 

The view that a business should maximize its profits takes the concept of _____ responsibility, one of the criteria of corporate social performance, to an extreme.
a.
economic
b.
legal
c.
ethical
d.
discretionary
e.
compensatory
 

 6. 

Ethics help people define
a.
what is realistic and not realistic
b.
what is profitable and not profitable
c.
what is best for the company
d.
what is right and wrong
e.
what will benefit everyone concerned
 

 7. 

An ethical dilemma is difficult to deal with because
a.
your loyalties may be directed to more than one place
b.
there is no clear ethical solution
c.
what is best for the company and what is best for you can be in conflict
d.
all of the above
e.
none of the above
 

 8. 

The individualism approach contends that acts are moral when they
a.
result in a promotion
b.
achieve the greatest good for everyone involved
c.
achieve what the manager wants
d.
promote the best long-term interests of an individual
e.
achieve what is best for society
 

 9. 

The justice approach stresses that moral decisions must be based on standards of
a.
equity
b.
fairness
c.
impartiality
d.
all of the above
e.
none of the above
 

 10. 

Distributive justice requires that different treatment of people must not be based on
a.
a single meeting
b.
arbitrary characteristics
c.
past history
d.
current trends
e.
all of the above
 

 11. 

Procedural justice requires that rules be
a.
clearly stated
b.
consistently enforced
c.
impartially enforced
d.
all of the above
e.
none of the above
 

 12. 

Social responsibility strives for the welfare of
a.
the shareholders and the employees
b.
the organization and the shareholders
c.
society and the organization
d.
society and the government
e.
society and the employees
 

 13. 

The concept of sustainability involves meeting the needs of ________ while preserving the environment for the needs of future generations.
a.
the current government
b.
current managers
c.
the current population
d.
current suppliers
e.
current competitors
 

 14. 

Discretionary responsibility is a desire to make social contributions that are
a.
an obligation
b.
purely voluntary
c.
an annual effort
d.
required of all organizations
e.
a rule of law
 

 15. 

A company executive who oversees ethics and legal compliance is known as the
a.
Chief Executive Officer
b.
Chief Financial Officer
c.
Chief Information Officer
d.
Chief Ethics Officer
e.
Chief of Internal Audit
 



 
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