Name: 

Which of the following is NOT a criterion for effective goals?

Organizational policies, rules, and procedures are examples of _____ plans.

Which of the following is NOT one of the five forces affecting industry competition as defined by Michael E. Porter?

The four levels of goals and plans (from top to bottom) are:

A source of motivation and commitment is one purpose of a(n)

Broad statements of where the organization wants to be in the future, pertaining to the organization as a whole rather than to specific divisions or departments are known as:

Plans that help to execute major strategic plans and to accomplish a specific part of the company’s strategy are known as ___________.

Plans that are developed at the organization’s lower levels that specify action steps toward achieving operational goals and that support tactical planning activities are known as ___________.

Effective goals should be:

Some problems associated with Management By Objectives (MBO) include:

Plans developed to achieve a set of goals unlikely to be repeated in the future are known as:

The act of looking at trends and discontinuities and imagining possible alternative futures to build a framework within which unexpected future events can be managed is known as:

Ambitious goals that are so clear, compelling and imaginative that they fire up employees and engender excellence are known as:

A group of managers and employees who develop a strategic plan is known as a:

The set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals is known as:

What sets the organization apart from others and provides it with a distinctive edge for meeting customer needs in the marketplace is known as:

Organizational parts interacting to produce a joint effect that is greater than the sum of the parts acting alone is known as: