Multiple Choice
Identify the choice that best completes the
statement or answers the question.
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1.
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_____ decisions involve situations that have occurred often enough to enable
decision rules to be developed and applied in the future.
a. | Ambiguous | b. | Unambiguous | c. | Programmed | d. | Nonprogrammed | e. | Empowered |
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2.
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_____ means the decision has clear goals and good information is available, but
the future outcomes associated with each alternative are subject to chance.
a. | Certainty | b. | Risk | c. | Uncertainty | d. | Ambiguity | e. | Assurance |
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3.
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The classical model of decision-making is considered to be _____, and the
administrative model of decision-making is considered to be _____.
a. | normative; descriptive | b. | ambiguous; certainty | c. | bounded rationality;
satisficing | d. | intuitive; imperceptive | e. | centralization;
decentralization |
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4.
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Which of the following is one of the questions the Vroom-Jago model suggests
should be answered to determine the degree of subordinate input in decision making?
a. | How much time is required to make the decision? | b. | What kind of
motivation must be used to create subordinate involvement? | c. | When will the
decision have to be implemented? | d. | How significant is the decision to the success
of the project? | e. | Does the organization have a mission statement? |
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5.
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The hardware, software, telecommunications, database management and other
technologies used to store data and make them available in the form of information for managerial
decision making is known as ______.
a. | operations information (OI) | b. | process control (PC) | c. | information
technology (IT) | d. | office automation (AO) | e. | transactions processing
(TP) |
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6.
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When the goals to be achieved or the problem to be solved is unclear,
alternatives are difficult to define, and information about outcomes is unavailable, __________
exists.
a. | ambiguity | b. | choice | c. | conflict | d. | challenges | e. | uncertainty |
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7.
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In the classical model of decision making, one assumption is that the decision
maker operates to accomplish:
a. | strategic alternatives | b. | known and agreed upon goals | c. | the vision of the
organization | d. | planned targets | e. | operational
quotas |
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8.
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The situation where a person chooses the first solution alternative that
satisfies minimal decision criteria regardless of whether better solutions are presumed to exist is
known as:
a. | ambiguity | b. | satisficing | c. | bounded
rationality | d. | rationality | e. | uncertainty
avoidance |
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9.
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A basic assumption of the political model includes:
a. | information is ambiguous and incomplete | b. | information is
essential to decision making | c. | information is sorted then
discussed | d. | information is circulated before meetings | e. | information is
power |
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10.
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In the political model, managers talk to each other and exchange viewpoints in
order to:
a. | share information and grow profits | b. | gather information and reduce
ambiguity | c. | discuss employee success | d. | follow directions from senior
management | e. | promote new initiatives |
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11.
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The six steps of managerial decision-making include:
a. | Recognition of decision requirement and development of
alternatives | b. | Recognition of decision scenario and development of alternatives | c. | Recognition of
decision conflict and development of alternatives | d. | Recognition of decision requirement and
development of new methods | e. | Recognition of decision requirement and
development of new tactics |
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12.
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The four major personal decision styles include:
a. | directive | b. | analytical | c. | conceptual | d. | behavioural | e. | all of the
above |
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13.
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Persons who have a deep concern for others as individuals tend toward which of
the four major personal decision styles?
a. | directive | b. | analytical | c. | conceptual | d. | behavioural | e. | none of the
above |
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14.
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Persons who like to consider complex solutions based on as many data as they can
gather tend toward which of the four major personal decision styles?
a. | directive | b. | analytical | c. | conceptual | d. | behavioural | e. | none of the
above |
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15.
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What is The Vroom-Jago model designed to help managers gauge the amount
of?
a. | collaborative successes | b. | training needed | c. | happiness being
experienced by employees at work | d. | behavioural challenges in the
workplace | e. | subordinate participation in decision making |
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