Multiple Choice
Identify the choice that best completes the
statement or answers the question.
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1.
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The organizational structure for a medium-sized business that sells wooden toys
would include:
a. | the number of hierarchical levels in the company | b. | informal
communications networks | c. | team equivalencies | d. | the span of control
for each subordinate | e. | management
coalitions |
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2.
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_____ means that decision authority is located near the top of the organization,
and _____ means that decision authority is pushed down to lower organizational levels.
a. | Centralization; decentralization | b. | Formalization;
departmentalization | c. | Departmentalization;
formalization | d. | Decentralization; centralization | e. | Centralization;
formalization |
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3.
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A manager once described _____ as “taking an axe and a machine gun to your
existing organization." While he may have been exaggerating some, it is definitely a
radical process that can produce dramatic results.
a. | reengineering | b. | boundary spanning | c. | benchmarking | d. | reverse engineering | e. | outsourcing |
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4.
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In Joan Woodward’s classic study of the relationship between manufacturing
technology and organizational structure, it was found that _____ manufacturing tended to be
associated with a rigid organizational structure.
a. | small batch | b. | mass production | c. | continuous
process | d. | unit production | e. | customized |
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5.
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The visual representation of an organization’s structure is known as
a(n)
a. | organization chart | b. | organization map | c. | organization
graph | d. | organization graphic | e. | organization
hierarchy |
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6.
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Factors that typically influence centralization versus decentralization
include:
a. | Greater change and uncertainty in the environment | b. | fit with the
firm’s strategy | c. | In times of crisis or risk of company failure,
authority may be centralized at the top | d. | A and C | e. | A, B, and
C |
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7.
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A structure in which the entire organization is made up of horizontal teams that
coordinate their activities and work directly with customers to accomplish the organization’s
goals is known as a(n):
a. | control-based structure | b. | hierarchy-based structure | c. | authority-based
structure | d. | department-based structure | e. | team-based
structure |
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8.
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Smith’s Structures, a prefabricated steel structure manufacturing company,
uses outside suppliers to provide large components of its product, which are then assembled into a
final product by a few workers at Smith’s. This situation is known as a:
a. | disparate control approach | b. | modular approach | c. | virtual
approach | d. | departmental approach | e. | network
approach |
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9.
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Advantages to a virtual network approach include:
a. | flexibility and competitiveness on a global scale | b. | ability to draw on
resources and expertise worldwide | c. | ability to sell its products and services
worldwide | d. | flexibility to hire whatever services are needed | e. | all of the
above |
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10.
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The quality of collaboration across departments is known as:
a. | control | b. | coordination | c. | corruption | d. | collusion | e. | cooperation |
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11.
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A temporary team or committee formed to solve a specific short-term problem
involving several departments is known as a(n):
a. | managerial coordination group | b. | executive committee | c. | command
group | d. | task force | e. | multi-functional
team |
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12.
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A person responsible for coordinating the activities of several departments on a
full-time basis for the completion of a specific project is known as a:
a. | managerial coordinator | b. | committee leader | c. | command
figure | d. | task force chairperson | e. | project manager |
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13.
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An organized group of related tasks and activities that work together to
transform inputs into outputs and create value is known as a:
a. | plan | b. | process | c. | procedure | d. | possibility | e. | project |
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14.
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Contingency factors that influence organizational structure include:
a. | environment | b. | strategy | c. | technology | d. | A, B and C | e. | A, B but not
C |
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15.
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Three things that an uncertain environment causes within an organization
include:
a. | increased coordination to keep departments working together | b. | increased
differences occur among departments | c. | adaptation to change | d. | A, B and
C | e. | A, B but not C |
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