Name: 
 

Chapter 9 Human Resource Management and Diversity



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

A _____ would state that a prospective employee needs to be able to use database management software as well as have experience in setting up databases, in data mining, and in preparing reports on changes in consumer buying behaviours.
a.
job analysis
b.
job description
c.
job specification
d.
realistic job preview
e.
task specialization
 

 2. 

_____ was developed in response to conditions four decades ago when white males dominated the workforce.
a.
Responsible recruiting
b.
Discrimination
c.
Employment equity
d.
Human capital management
e.
A hiring duality
 

 3. 

Using computers and telecommunications equipment to perform work from home or another remote location is known as ________.
a.
Telemanaging
b.
Telemarketing
c.
Teleconferencing
d.
Telestrategy
e.
Telecommuting
 

 4. 

The intentional, planned reduction in the size of a company’s work force is known as ________.
a.
Downsizing
b.
Cost elimination
c.
Workforce elimination
d.
Workplace trimming
e.
Workplace refinement
 

 5. 

The forecasting of HR needs and the projected matching of individuals with expected vacancies is known as ________.
a.
Costing
b.
Cost auditing
c.
Resource planning
d.
Human resource planning
e.
Human workplace refinement
 

 6. 

A concise summary of the specific tasks and responsibilities of a particular job is known as a ________.
a.
Job analysis
b.
Human capital outline
c.
Job description
d.
Task description
e.
Workplace description
 

 7. 

An outline of the knowledge, skills, education, and physical abilities needed to perform a job is known as the ________.
a.
Job analysis
b.
Job specification
c.
Job description
d.
Task description
e.
Workplace description
 

 8. 

A job description contains the ________ of a job, whereas a job specification outlines the ________ needed to perform a job.
a.
specific tasks and responsibilities; knowledge, skills, education, and physical abilities
b.
knowledge, skills, education, and physical abilities; specific tasks and responsibilities
c.
location of a job; duties of a job
d.
duties of a job; location of a job
e.
communication skills, efforts and rewards; duties, hierarchy and reporting method
 

 9. 

The act of recruiting candidates online is known as ________.
a.
Trolling for workers
b.
E-search
c.
E-business
d.
E-cruiting
e.
E-planning
 

 10. 

The process of determining the “fit” between a candidate’s skills, abilities, and other attributes and the job specification is known as ________.
a.
Searching
b.
Interviewing
c.
Selection
d.
Sifting and winnowing
e.
Screening
 

 11. 

A device for collecting information about an applicant’s education, previous job experience, and other background characteristics is known as a(n) ________.
a.
Survey
b.
Application form
c.
Interview
d.
Cover letter
e.
Reference check
 

 12. 

A two-way communication channel that allows the organization and the applicant to collect information that would otherwise be difficult to obtain is known as a(n) ________.
a.
Survey
b.
Application form
c.
Interview
d.
Cover letter
e.
Reference check
 

 13. 

A written or computer-based test designed to measure a particular attribute such as intelligence or aptitude is known as a(n) ________.
a.
Employment test
b.
Application form
c.
Behavioural interview
d.
Cover letter
e.
Reference check
 

 14. 

A technique for selecting individuals with high managerial potential based on their performances on a series of simulated managerial tasks is known as a(n) ________.
a.
Employment test
b.
Application form
c.
Behavioural interview
d.
Assessment centre
e.
Workplace simulation
 

 15. 

A situation when a more experienced employee is paired with a newcomer or a less experienced worker to provide guidance, support, and learning opportunities is known as ________.
a.
Job rotation
b.
Job facilitation
c.
Job shadowing
d.
An apprenticeship
e.
Mentoring
 

 16. 

An in-house training and education facility that offers broad-based learning opportunities for employees is known as a ________.
a.
Job rotation system
b.
Job experience system
c.
Promotion structure
d.
Corporate university
e.
Mentoring structure
 



 
Check Your Work     Start Over