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Chapter 11 Leadership in Organizations



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

According to Hersey and Blanchard's situational theory of leadership:
a.
the primary determinant of the required leadership style is task complexity.
b.
the three styles of leadership behaviour are participative, autocratic, and compromising.
c.
personality traits of the manager determine the required leadership style.
d.
employees are the key to determining the required leadership style.
e.
task-oriented leadership is more effective in most situations.
 

 2. 

In the television series The Office, the plot describes an inept office manager who thinks of himself as a great leader and a group of employees who sell paper products.  Because his employees want to keep their jobs, sales continue to take place in spite of the office manager's unsuccessful attempts to encourage efficiency.  This show illustrates a:
a.
substitute for leadership.
b.
Level 5 leader.
c.
transactional leader.
d.
leader neutralizer
e.
leader complement.
 

 3. 

In the movie King Solomon's Mine, the hero, Quatermain, is portrayed as having the skills needed to survive and to help others survive in any type of harsh conditions.  In addition, he has the ability to speak several different languages and understands when risk taking should be avoided.  He is a leader due to his _____ power.
a.
legitimate
b.
expert
c.
coercive
d.
referent
e.
reward
 

 4. 

Leader qualities include:
a.
visionary, passionate, creative
b.
flexible, inspiring, innovative
c.
courageous, imaginative, experimental
d.
initiates change, personal power
e.
all of the above
 

 5. 

Manager qualities include:
a.
rational, consulting, persistent
b.
problem solving, tough-minded, analytical
c.
structured, deliberate, authoritative
d.
stabilizing, position power
e.
all of the above
 

 6. 

The personal characteristics of leaders include:
a.
charm, motivation, charisma, and caring
b.
physical characteristics, intelligence and ability, personality
c.
social characteristics, work-related characteristics, and social background
d.
B and C but not A
e.
A and C but not B
 

 7. 

The two axes on the leadership grid indicate the leader’s concern for:
a.
people and production
b.
physical assets and production
c.
production and social interactions
d.
training and development
e.
Theory X and Theory Y
 

 8. 

Contingency approaches are a model of leadership that describes the relationship between:
a.
people and production
b.
leadership styles and specific organizational situations
c.
research and development
d.
training and development
e.
organizational goals and management measurement tools
 

 9. 

Fiedler’s contingency theory is concerned with the extent to which the leader’s style is:
a.
internally oriented or externally oriented
b.
leadership oriented or organization oriented
c.
relationship oriented or task oriented
d.
goal oriented or communication oriented
e.
customer oriented or employee oriented
 

 10. 

Sven is a manager of a manufacturing facility in Helsinki but he is physically located at the firm’s head office in Copanhagen.  The fact that he is separated from his subordinates means that his ability to give directions to them is greatly reduced.  In this case Sven’s physical location is acting as a(n) _________.
a.
expectancy variable
b.
communication barrier
c.
leadership failure
d.
neutralizer
e.
barrier to entry
 

 11. 

Alexander the Great knew what he wanted to accomplish, and he was able to communicate his ideas that appealed to the collective imagination of his followers.  This skill enabled Alexander within a period of twelve years to conquer for the Greek kingdom almost the entire known world of the time.   Based on this Alexander had a clear  _________.
a.
need
b.
concept
c.
idea
d.
plan
e.
vision
 

 12. 

After being promoted and obtaining the title of “Supervisor”, Neil’s ________ increased.
a.
workload
b.
stress level
c.
legitimate power
d.
number of meetings
e.
overall job satisfaction
 

 13. 

Sara, as head of research and development, has the authority to punish or to recommend punishment of employees working under her.  Based on this we would say that she has a significant level of _________.
a.
expert power
b.
coercive power
c.
resource power
d.
legitimate power
e.
job satisfaction power
 

 14. 

Ade is known as a person who is unpretentious and modest.  Based on this it could be said that he demonstrates _________.
a.
power
b.
humility
c.
sacrifice
d.
legitimate authority
e.
significant power over others
 

 15. 

The order of the levels of the Level Five Leadership Hierarchy are:
a.
1. contributing team member, 2. highly capable individual, 3. competent manager, 4. effective leader, and 5. Level 5 Executive
b.
1. highly capable individual, 2. competent manager, 3. contributing team member, 4. effective leader, and 5. Level 5 Executive
c.
1. highly capable individual, 2. effective leader, 3. competent manager, 4. contributing team member, and 5. Level 5 Executive
d.
1. highly capable individual, 2. contributing team member, 3. competent manager, 4. effective leader, and 5. Level 5 Executive
e.
1. highly capable individual, 2. contributing team member, 3. competent manager, 4. Level 5 Executive, and 5. effective leader
 

 16. 

Margaret tells her employees that business is about values, not just economic
performance.  Based on this she is a(n) ________ leader.
a.
moral
b.
sacrificial
c.
legitimate
d.
interactive
e.
charismatic
 



 
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